Terms and Conditions
Mintora – Terms and Conditions
Effective Date: October 7, 2026
Agreement Overview
These Terms and Conditions (the “Agreement” or “Terms”) govern access to and use of www.mintora.com (the “Platform”). Mintora by Le Groupe Vingt-Quatre Inc. (“Mintora,” “we,” “us,” or “our”) owns and operates the Platform.
Mintora is a specialized digital platform dedicated to collectible cards, covering sports cards from all sports (including hockey, baseball, basketball, football, and soccer) as well as trading card games (TCG) such as Pokémon, and offering next-generation portfolio management tools for card collectors.
By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.
Our Service Commitment
We are committed to delivering the Mintora Service, encompassing all products, features, applications, technologies, and software designed to support our mission: connecting card collectors with their collections and with each other.
Core Service Components
Comprehensive Card Database
Mintora provides an extensive and continuously updated database dedicated to sports cards and trading card games (TCG), including pricing data, historical information, and high-quality images. This database enables collectors to accurately track, manage, and grow their card portfolios.
Mintora supports sports cards from all sports as well as trading card games (TCG). Mintora does not support other collectible categories (such as coins, stamps, or comics).
Personalized Collection Experience
Our Platform offers customizable tools allowing users to build, organize, and showcase their card collections, while connecting with fellow collectors within the Mintora community.
Public Showcases (Vitrines publiques).
Any collection, showcase, profile content, or media made publicly visible on Mintora must exclusively reflect collectible cards (sports cards and TCG) and the card collecting hobby. Content that is not related to collectible cards is not permitted in public-facing areas and may be removed at Mintora’s discretion.
Safe and Inclusive Community
We strive to maintain a welcoming, respectful, and secure environment. Mintora uses technical systems and human moderation to detect and address abuse, policy violations, harmful behavior, and deceptive practices. When required, we may share relevant information with law enforcement authorities.
Global Service Infrastructure
To operate the Service globally, data may be stored and processed in multiple jurisdictions, including outside your country of residence.
Connecting You With Relevant Content
Mintora may display sponsored content, offers, or recommendations relevant to card collectors. Sponsored content is designed to align with the interests of our community.
Revenue Model
Mintora generates revenue primarily through paid subscriptions to Mintora Pro, which grant access to additional features. Additional revenue may be generated through advertising and partnerships.
Mintora does not sell personal data to third parties.
User Obligations
Eligibility Requirements
To use Mintora, you must:
Be at least 13 years old (or the minimum legal age in your jurisdiction)
Not be legally restricted from using the Service
Not have had a prior account terminated for policy violations
Not be a registered sex offender
Acceptable Use Policy
Collectible Cards Only
Mintora’s social and community features are strictly limited to content related to collectible cards (sports cards and TCG).
Prohibited content includes, but is not limited to:
Religious or political content
Explicit or sexual material
Hate speech or violent content
Any content not related to collectible cards, including other collectible categories (such as coins, stamps, or comics)
Mintora reserves the right to remove content or suspend accounts that violate this policy.
Authenticity and Accurate Information
You must provide accurate, current, and truthful information. Impersonation or misrepresentation is strictly prohibited.
Lawful Conduct
You may not engage in unlawful, misleading, fraudulent, or unauthorized activities.
Service Integrity
You may not interfere with the Platform’s operation, abuse reporting systems, or submit fraudulent complaints.
Authorized Access Only
Automated access, scraping, or unauthorized data collection is prohibited without written consent.
No Account Trading
Selling, buying, transferring, or licensing accounts or credentials is prohibited.
Privacy and Intellectual Property
You may not share private information without consent or infringe intellectual property rights. You confirm that you own or have rights to all content you post.
Platform Integrity
Reverse engineering, modifying, or creating derivative works from Mintora systems is prohibited without authorization.
Artificial Intelligence Estimates
Important Notice
AI grade estimates provided by Mintora are indicative only and do not constitute official grading.
Factors affecting accuracy include:
Image quality
Card condition and age
Undetectable micro-defects
Natural evaluator variance
Users should rely on professional grading services (PSA, BGS, SGC, etc.) for official evaluations.
Mintora assumes no liability for decisions made based on AI estimates.
Use of Data for AI Improvement
Images and analyses may be used in anonymized form to improve AI systems. Personal data is removed prior to AI training.
User Grants and Permissions
Content License
You retain ownership of your content. By uploading content, you grant Mintora a non-exclusive, royalty-free, worldwide license to use it for Service operation.
The license ends when content is deleted.
Profile and Activity Permissions
You authorize Mintora to display your profile information and activity where permitted by your privacy settings.
Software Updates
You consent to automatic updates necessary to maintain the Service.
Rights We Reserve
Mintora may:
Modify usernames if necessary
Enforce intellectual property rights
Restrict use of trademarks
Modify or discontinue features
Subscriptions and Billing
Account Types
Creating a Mintora account is free and optional. Mintora offers a free plan (the “Free Plan”) and a paid subscription (“Mintora Pro”) billed on a monthly or annual basis, available on the website and in the Mintora mobile application.
Free Plan
The Free Plan includes:
Up to 3 card scans per day
Up to 25 cards in your collection
Full access to market and pricing data
Unused daily scans do not carry over to the following day. Any feature not expressly listed above is reserved for Mintora Pro subscribers. The Free Plan is provided without any guarantee of availability, and Mintora may modify its limits or included features at any time. Material changes will be communicated to users in advance.
Mintora Pro
Mintora Pro provides access to features and limits beyond those of the Free Plan, as described on the Mintora pricing page at the time of purchase. Paid subscriptions renew automatically at the end of each billing period unless canceled before the renewal date.
Complimentary Family License
Mintora Pro subscribers may grant one family member access to Mintora Pro features, subject to the primary subscription remaining active. The family license ends automatically if the primary subscription is canceled, downgraded to the Free Plan, or expires.
Downgrading to the Free Plan
Mintora Pro subscribers may downgrade to the Free Plan at any time from their account settings. The downgrade takes effect at the end of the current billing period (monthly or annual). Mintora Pro features remain available until that date.
As of the effective date of the downgrade, your account will automatically lose access to all Mintora Pro features and benefits, including but not limited to:
Scan and collection limits beyond those of the Free Plan (your account will be limited to 3 scans per day and 25 cards in your collection)
All Mintora Pro tools and features
The Complimentary Family License, for both the subscriber and the family member
Any subscriber-exclusive promotions, discounts, or partner offers (including offers reserved for annual subscribers)
Collections exceeding 25 cards. Downgrading does not delete your cards. All cards already in your collection remain stored in your account and visible to you. However, you will not be able to add new cards until your collection is below the 25-card limit, and Mintora may restrict certain features (such as editing or analysis) on cards exceeding that limit. Full access is restored if you subscribe to Mintora Pro again.
Re-subscribing. If you subscribe again after downgrading, the prices in effect at that time apply. Previous promotional rates, discount codes, or special offers are not reinstated.
Subscription Cancellation and Refunds
Subscriptions may be canceled at any time. Cancellation stops automatic renewal; the subscription remains active until the end of the current billing period, after which the account automatically reverts to the Free Plan. Canceling a subscription does not delete your account.
No refunds or prorated credits are offered for any unused portion of a billing period, including when a subscription is canceled or downgraded before the end of a monthly or annual period, or for unused scans or features, except where required by applicable law.
Subscriptions Purchased Through an App Store
If you subscribe through a third-party app store (such as the Apple App Store), billing, renewals, cancellations, and refund requests are managed by that store and governed by its terms. You must cancel or downgrade your subscription through your app store account settings. Deleting the application does not cancel your subscription.
Price Changes
Price changes take effect at the next billing cycle following notice. Promotional or discounted prices apply only for the period stated in the offer.
Content Moderation and Account Actions
Mintora may remove content or suspend accounts to protect the community, comply with laws, or enforce these Terms.
Account Deletion
Deletion requests are processed within 30 days. Content removal may take up to 90 days, subject to legal or technical exceptions.
Camera Scanning Feature
The scanning feature is exclusively intended for sports cards and trading card games (TCG).
Mintora does not support scanning of other collectible categories (such as coins, stamps, or comics) and makes no guarantees for unsupported content.
Third-Party Products and User Transactions
Mintora is not responsible for third-party goods or user-to-user transactions.
Marketplace and User-to-User Transactions
The Mintora Marketplace is a community-driven feature that enables registered users to list collectible cards (sports cards and TCG) for sale and to connect with other members who may be interested in purchasing them. The Marketplace functions solely as a platform for connecting collectors — similar in concept to a classified listing service.
How the Marketplace Works. Users may list cards for sale directly from their collection or through the Marketplace interface. Interested buyers may contact sellers through Mintora’s messaging system to discuss and negotiate the terms of a potential transaction, including price, payment method, and shipping arrangements. All terms of any transaction are agreed upon exclusively between the buyer and seller.
Mintora’s Role. Mintora acts solely as an intermediary platform facilitating communication between collectors. Mintora does not participate in, mediate, or guarantee any transaction conducted through the Marketplace. Mintora does not process payments, handle shipping, verify the condition or authenticity of listed cards, or hold funds in escrow on behalf of any party.
Limitation of Liability. Mintora shall not be held responsible or liable for any aspect of a transaction between users, including but not limited to: the accuracy of listing descriptions; the condition, authenticity, or grade of cards offered for sale; pricing agreements between parties; payment disputes, non-payment, or fraud; shipping, delivery, loss, or damage of items; failure by either party to fulfill the terms of an agreement. All transactions are conducted at the sole risk of the participating users.
User Responsibility. By using the Marketplace, you acknowledge and agree that you are solely responsible for evaluating the trustworthiness of other users, negotiating fair terms, arranging secure payment methods, ensuring proper packaging and shipping of items, and resolving any disputes directly with the other party. Mintora strongly encourages users to exercise caution, use secure and traceable payment methods, and retain proof of all communications and transactions.
Content Standards. All Marketplace listings must comply with these Terms and Conditions, including the requirement that content be exclusively related to collectible cards (sports cards and TCG). Listings that are misleading, fraudulent, or in violation of any applicable law may be removed, and the associated account may be suspended or terminated at Mintora’s discretion.
No Fees. The Mintora Marketplace is currently offered free of charge to all registered users. Mintora reserves the right to introduce fees or premium listing features in the future, with advance notice to users.
Payment Methods
Accepted methods include:
Credit Card
PayPal
Consumer Protection
Mandatory consumer protection laws remain applicable.
External Links
Mintora is not responsible for third-party websites.
Indemnification
You agree to indemnify Mintora against claims arising from misuse of the Platform.
Governing Law
These Terms are governed by the laws of the Province of Quebec, Canada.
Severability
Invalid provisions shall be severed without affecting the remaining Terms.
Mintora Chat Terms of Use
Chat is restricted to users 18 years or older and must remain focused on collectible cards (sports cards and TCG) and collecting. Topics unrelated to collectible cards are not permitted.
Violations may result in warnings, suspension, or account termination.
Modifications to Terms
Mintora may update these Terms. Continued use constitutes acceptance.
Contact Information
Mintora by Le Groupe Vingt-Quatre Inc.
2700 Rue Jean-Perrin, bureau 210
Québec, QC, G2C 1S4
Canada
📧 info@mintora.com
By using the Mintora Platform, you confirm that you have read, understood, and agree to these Terms and Conditions.