Privacy Policy

Last Updated: 28 november, 2025

Introduction

Mintora by Le Groupe Vingt-Quatre Inc. (hereinafter “Mintora”, “we”, “our”) operates the website www.mintora.com (the “Site”). As the data controller, we place paramount importance on protecting your personal information.

Contact Information:
Mintora by Le Groupe Vingt-Quatre Inc.
2700 Rue Jean-Perrin, bureau 210
Québec, QC, G2C 1S4
Canada

Purpose of This Policy

This Privacy Policy (the “Policy”) aims to inform you transparently about:

  • The personal data we collect
  • How we use this information
  • Who has access to your data
  • Your rights as a user
  • Our use of cookies

This Policy supplements our Site’s terms and conditions of use.

Regulatory Compliance

For European Union users:
We comply with the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

For United Kingdom users:
We comply with the GDPR as incorporated into the Data Protection Act 2018.

Your Consent

Using our Site implies your acceptance of the conditions set forth in this Policy.

Important: When the processing of your data is based on your consent, you have the right to withdraw it at any time. This withdrawal will not affect the lawfulness of processing carried out before that date.

To withdraw your consent: Contact our Data Protection Officer at the coordinates provided above.

Legal Basis for Processing (EU Users)

In accordance with Article 6 of the GDPR, we collect and process personal data from EU users only when we have an appropriate legal basis.

Our legal basis: Explicit consent from users for the processing of their data for specific purposes.

Personal Data Collected

We limit our collection to data strictly necessary for the purposes described in this Policy. Any collection of additional data will be subject to prior notification.

Information Collected Manually

The following data may be collected when you use certain features of our Site:

  • First and last name
  • Email address
  • Phone number
  • Postal address
  • Payment information
  • Auto-fill data
  • Card images

Collection Methods:

  • When creating an account
  • When scanning a card

Data Collected Automatically

We automatically collect certain data for statistical purposes, as described in our cookies section.

Use of Your Data

Your data will only be used for the purposes specified in this Policy or clearly indicated on the relevant pages of the Site.

Primary Purposes:

  • Automatic data: Statistical analysis and Site improvement
  • Manually collected data: Communication with you regarding our services

We commit to not using your data beyond what is disclosed in this Policy.

Sharing Your Data

Internal Access

Members of our organization may access user data only to the extent necessary to achieve the objectives described in this Policy.

Disclosure to Third Parties

We do not sell or share your data with third parties, except in the following situations:

  • Legal obligation
  • Requirement in legal proceedings
  • Protection or defense of our legal rights
  • Transfer to potential buyers in the event of a company sale

Warning: If you follow external links from our Site, we disclaim any responsibility for the privacy policies of third-party sites.

Retention Period

Your data is retained only for the period necessary to achieve the purposes for which it was collected.

We will inform you if your data needs to be retained beyond this period.

Security of Your Data

Our Protection Measures:

  • Maximum encryption available in browsers
  • Storage on servers hosted in secure facilities
  • Access limited to authorized employees only
  • Strict confidentiality agreements for all employees (violation resulting in termination)

Limitation Clause: Despite all reasonable precautions we take, the Internet carries inherent risks. We cannot guarantee absolute security beyond what is reasonably achievable.

Your Rights (GDPR)

As a user, you have the following rights:

  1. Right to be informed
  2. Right of access to your data
  3. Right to rectification
  4. Right to erasure
  5. Right to restriction of processing
  6. Right to data portability
  7. Right to object

To exercise these rights, contact our Data Protection Officer.

Protection of Minors

We do not knowingly collect personal data from children under 16 years of age. If we discover that a child under 16 has provided us with personal data, it will be deleted as soon as possible.

Parents or guardians: If your child has provided us with data, please contact our Data Protection Officer.

Access, Modification, and Deletion of Your Data

To find out what data we have collected about you, learn how we have used it, know the recipients of your data, request deletion or modification of your data, or exercise any other right provided by the GDPR, contact us:

Data Protection Officer
Mintora by Le Groupe Vingt-Quatre Inc.
2700 Rue Jean-Perrin, bureau 210
Québec, QC, G2C 1S4
Canada

“Do Not Track” Signal

The “Do Not Track” (DNT) signal is a privacy preference configurable in certain browsers. Our Site does not track users over time and across third-party sites, and therefore does not respond to browser-initiated DNT signals.

Unsubscribe and Withdrawal of Consent

For marketing communications:

You can unsubscribe from our marketing emails in two ways:

  • By clicking the “Unsubscribe” link at the bottom of any marketing email
  • By modifying your email preferences in the “Your Account” section

For other forms of data collection or use, refer to the “Access, Modification, and Deletion of Your Data” section above.

Cookie Policy

What is a Cookie?

A cookie is a small file stored on your hard drive by a website, allowing the collection of information about your browsing habits.

Your Options:

  • You can choose to be notified each time a cookie is transmitted
  • You can completely disable cookies in your browser (this may affect your user experience)

Types of Cookies Used

1. Analytical Cookies
These cookies allow us to improve the Site’s design and functionality by collecting data on your usage (content viewed, visit duration, etc.).

2. Targeting Cookies
These cookies collect information about your Site usage and preferences, allowing us to personalize the displayed content.

3. Third-Party Cookies
These cookies are created by sites other than ours. We use them notably to tailor advertisements based on your interests.

Modifications to This Policy

This Policy may be modified periodically to maintain legal compliance and reflect changes in our data collection practices.

In Case of Modification:

  • We will update the “Last Updated” date at the top of this Policy
  • We recommend that you regularly review this Policy
  • If necessary, we will inform you by email of significant changes

Complaints

If you have concerns about the processing of your personal data:

First Step: Contact us via the coordinates provided in this Policy. We will strive to resolve the issue.

If our response does not satisfy you: You have the right to file a complaint with a supervisory authority:

  • In the United Kingdom: Information Commissioner’s Office
  • In Ireland: Data Protection Commission

You may also directly contact a supervisory authority without having previously contacted us.

Contact Us

For any questions, concerns, or complaints regarding this Privacy Policy:

Data Protection Officer
Mintora by Le Groupe Vingt-Quatre Inc.
2700 Rue Jean-Perrin, bureau 210
Québec, QC, G2C 1S4
Canada

This privacy policy has been developed to ensure transparency and protect your rights regarding personal data.